Conditions d’utilisation

Terms of Service

Last Updated: 17/07/2026

Welcome to SleepBand. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. About Us

SleepBand is an online retailer specialising in sleep and wellness products.

For any enquiries, please contact:

Email: pedroorani162080@gmail.com

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old or have permission from a parent or legal guardian.
The information you provide is accurate and complete.
You are legally capable of entering into binding contracts.

3. Products

We make every effort to ensure that product descriptions, images, specifications and prices are accurate.

However:

Product colours may vary depending on your device screen.
Minor design or packaging changes may occur without affecting product functionality.
We reserve the right to discontinue products at any time.

4. Pricing

All prices displayed on our website are shown in GBP (£) unless otherwise stated.

We reserve the right to:

Correct pricing errors
Change prices without prior notice
Cancel orders affected by obvious pricing mistakes

If an error affects your order, we will contact you before processing it.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse or cancel any order for reasons including:

Suspected fraud
Pricing errors
Product availability
Incorrect customer information
Legal or regulatory requirements

If payment has already been taken for a cancelled order, a full refund will be issued.

6. Payment

Payments are securely processed by trusted third-party payment providers.

We do not store your complete payment card information.

Accepted payment methods are displayed during checkout.

7. Shipping

Delivery times are estimates only and may vary depending on:

Shipping destination
Courier delays
Customs processing (where applicable)
Peak shopping periods

We are not responsible for delays outside our reasonable control.

8. Returns & Refunds

Our Returns and Refund Policy forms part of these Terms.

Customers may request a refund within 30 days of receiving their order, subject to the conditions outlined in our Refund Policy.

9. Intellectual Property

All content on this website, including but not limited to:

Logos
Images
Product descriptions
Graphics
Videos
Text
Branding
Website design

is owned by or licensed to SleepBand and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute or exploit any content without prior written permission.

10. Acceptable Use

You agree not to:

Use the website unlawfully.
Attempt to gain unauthorised access to our systems.
Upload malicious software or harmful code.
Interfere with the operation of the website.
Misrepresent your identity.
Use automated tools to scrape or copy website content without permission.

11. Limitation of Liability

To the fullest extent permitted by law, SleepBand shall not be liable for:

Indirect or consequential losses
Loss of profits
Loss of business opportunities
Data loss
Delays beyond our reasonable control

Nothing in these Terms excludes liability that cannot legally be excluded under UK law, including liability for death or personal injury caused by negligence, fraud, or any rights you have under the Consumer Rights Act 2015.

12. Product Use

Our products are intended for personal use only.

Customers are responsible for following any instructions provided with the product.

SleepBand is not responsible for misuse, improper handling or use contrary to the provided guidance.

13. Website Availability

We aim to keep our website available at all times.

However, we do not guarantee uninterrupted access and may suspend or withdraw the website for maintenance, updates or operational reasons.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

15. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices or services offered by those websites.

Accessing third-party websites is at your own risk.

16. Changes to These Terms

We may update these Terms from time to time.

Any changes will become effective immediately upon publication on this page.

The latest revision date will always appear at the top of these Terms.

17. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory consumer protection laws in another part of the United Kingdom apply.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

SleepBand Customer Support